Lime Zest Active Set

Your satisfaction is our priority! Enjoy a worry free shopping experience with our 3 day hassle-free return policy (Click here).

Domestic (India)

• Request a return within 3 days of delivery via our returns portal.
• Please send items unused, in original condition, with all tags/packaging.
• Innerwear, socks & hair accessories, personalized/customized items, and clearance/final sale pieces.
• ₹99 per item; non-expiring credits added within 48 hours after QC.
• Bank/UPI refunds: ₹149 per item (for items priced less than ₹5,000) or ₹199 per item (for items priced ₹5,000+); processed within 5–7 business days after QC.
• Refunds are issued to Ethnia Wallet (store credits).
• Return charges apply per item; shipping and payment-gateway fees aren’t refundable.
• Refunds are post-QC approval; rejected returns aren’t refunded. We don’t do direct exchanges—please place a new order.

International (Outside India)

• Request a return within 3 days of delivery via our returns portal.
• Please send items unused, in original condition, with all tags/packaging.
• Innerwear, socks & hair accessories, personalized/customized items, and clearance/final sale pieces.
• No reverse pickup outside India—please self-ship to our warehouse (address on the returns page).
• Ethnia Wallet credits or refund to original payment method.
• Processed 5–7 business days after QC.
• Order cancellations are subject to a 5% cancellation fee.