SHIPPING CHARGES
India
- Free shipping on orders above ₹ 999.
- Standard shipping fee applies for orders below ₹ 999 — final amount shown at checkout.
International
- Standard: ₹ 999 — Free for orders above ₹ 9,999.
- Express: ₹ 2,999.
- Exact availability & rates appear at checkout.
KEY TAKEAWAYS
Estimated delivery is shown on the cart/checkout pages.
Customs/duties (if applicable) are paid by the customer unless collected at checkout.
Delays can happen due to courier, weather, or operational issues.
Main policy
Delivery & packaging
- Processing time varies by product.
- Your order ships together when all items are ready.
- Orders are packed securely in sealed, discreet packaging.
Cash on Delivery (COD) Orders
- Refunds for COD orders will only be issued as Ethnia Wallet credits (not to bank/UPI).
- A flat ₹100/- per COD order will be applied as processing and handling fees. ( Which non- refundable )
- Wallet credits are added within 48 hours of successful quality check and do not expire.
International shipping & customs
- International shipping is available; rates and timelines appear at checkout.
- Delivery timelines may increase due to customs processing in the destination country.
- Customs fees, local taxes, and courier processing charges may apply and are the customer’s responsibility unless mentioned at checkout.
- Parcels are sent as “signature not required on delivery.”
Tampered or damaged packages
- Do not accept the shipment.
- Take clear photos of the outer package and shipping label.
- Contact support immediately:
Phone/WhatsApp: +91 9884557669
Email: ethniaindia@gmail.com
Additional Info:
Check charges & ETA at checkout.
Place your order; we process items and ship once all are ready.
Track your parcel; details are shared when it leaves our warehouse.
On delivery, inspect the parcel. If tampered, follow the steps above.
For international orders, customs/duty may be applicable.